Every AM&CO watch is covered by a two-year warranty from the date of purchase. This warranty covers defects in workmanship and materials under normal use. During this period, AM&CO undertakes to repair or replace free of charge any watch presenting defects covered by the guarantee.

Refund Policy

We want all our customers to be completely satisfied with their purchases from AM&CO. If for any reason you are not satisfied with your order, we accept returns under the following conditions:

• You have 14 days from the date you receive your order to request a return or exchange.
• Items must be returned in their original condition, with all tags and accessories attached. They must not have been worn, washed or damaged.
• Return costs are the responsibility of the customer, unless the product is defective or we made an error when sending your order.

To request a return or exchange, please contact us by email at the appropriate address, quoting your order number and the items you wish to return or exchange. We will then send you the necessary instructions for making the return.

Upon receipt of your return, we will refund or exchange your item within 7 working days.

Please note that sale or promotional items cannot be exchanged or refunded.

We hope these conditions meet your expectations and we are here to answer any questions you may have. Thank you for choosing AM&CO for your online purchases.

Once your complaint is submitted, the AM&CO after-sales service team will assess the defect in your watch. If the defect is covered by the warranty, AM&CO will cover the costs of repairing or replacing the watch. Otherwise, if the defect is caused by misuse or accidental damage, repair charges may apply.

Depending on the nature of the defect and the availability of replacement parts, your AM&CO watch will be repaired or replaced as soon as possible. AM&CO strives to provide a fast and efficient service to minimize inconvenience for its customers.

Even after the one-year warranty expires, AM&CO still offers maintenance services for its watches. Whether for a battery replacement, a bracelet adjustment or a general overhaul, you can count on the expertise of the AM&CO after-sales service team to take care of your watch and ensure a long life.