FAQs

If you have not found the answer to your questions here, do not hesitate to contact us. We will respond as soon as possible.

Are AM&CO watches Seiko mod?

A Seiko Mod watch is a Seiko watch modified to include unique designs, custom dials, and premium straps. AM&CO offers Seiko Mod watches carefully assembled in France.🇫🇷

Where are the watches assembled?

Our watches are assembled by hand in our Parisian workshop.🇫🇷

How long is the warranty?

Our watches are guaranteed for 2 years from the date of purchase, covering manufacturing defects and mechanical issues.

THE WATCHES

Is the Seiko mod counterfeit?

At AM&CO, our deep respect for the heritage of the great watchmaking houses and the trust that our customers place in us keep us away from any counterfeiting practice. Here are a few points of our approach:

  1. Authentic Mechanisms: We only source Seiko mechanisms, recognized for their innovation and reliability, thus guaranteeing flawless quality.
  2. Non-Patented Parts: The components of our watches are selected to avoid any patent infringement, fully respecting intellectual property rights.
  3. Redesigned Dials: Our teams redesign each dial so that it proudly bears our AM&CO brand, ensuring a clear distinction from models from other brands.

What are the advantages of AM&CO watches?

The Seiko Mods trend emerged several years ago now.

Today, we see too often the emergence of watches of mediocre quality, with opaque manufacturing and a very low-end aesthetic rendering. We have found our mission: to offer our customers high-end SEIKO MODS at an affordable price.

Choosing our partners for watch parts was a long process, in order to offer you a beautiful and very good quality watch.

Mastering each stage of manufacturing in our Parisian workshops, with our team of watchmakers, is an additional guarantee to satisfy you.

Your watch is guaranteed for two years, with a very simple workshop return process for you.

What should I do if my watch stops working?

Contact our customer service for assistance. The warranty covers manufacturing defects and mechanical problems.

How can I be sure of the quality of your product?

Our watches are assembled in our Parisian workshop in France, we use watch parts that we have selected for their quality and durability. Each watch is rigorously tested on many points by our team before being shipped to give you full satisfaction.

Does the warranty cover waterproofing?

Our warranty does not cover water resistance. However, the rigorous tests we carry out ensure the water resistance of our watches. If a watch takes on water, it is likely that the crown was not closed properly all the way. If you carefully follow our advice in the instructions, your AM&CO watch will always be water resistant.

Can I adjust the size of my watch?

It is possible to adjust the strap of your watch using the screwdriver provided and the instructions in the services section to adjust your watch.
If you are afraid that you cannot do it yourself, a simple trip to your local watchmaker will be perfect.

Can we personalize our watch?

We do not yet offer this type of service but if you have any suggestions or specific needs our team will be happy to discuss them with you.

DELIVERY AND RETURN

What are the delivery times

Our watches are assembled by hand in our workshops. Delivery times therefore depend on our stock and, in the event of a shortage, include the time required for assembly.
We generally allow a maximum period of three weeks between your order and the delivery of your watch to your home.
To find out more, you can consult the section: our shipping policy.

Do you deliver internationally?

Yes we offer 100% free worldwide shipping.

How to track my order ?

You can track your order from the SERVICES section then by clicking on the track my order tab or more simply by creating a customer area.

Where can I find confirmation of my order?

As soon as you make the payment, you will be sent an email confirming that your order has been validated.
At the same time, your order is sent to our workshop to start manufacturing.

Can we return or exchange an item?

Yes, you can return your AM&CO watch within 30 days of receipt for a full refund, provided it is in new and unworn condition.